Rules of use and conditions of our services.
Last updated: June 6, 2026
We are Vertci ("Company", "we", "us", "our"). We operate the Software as a Service (SaaS) platform for workflow automation, data orchestration, and technical integration between systems and Application Programming Interfaces (APIs), functionality referred to on the platform as "Bridge", as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
You can contact us by email at contato@vertci.com or by physical mail sent to our registered corporate address.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Vertci. By accessing the Services, you agree that you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
The information and resources provided when using the Services are not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction. Persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws.
Our intellectual property: We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, integration engine logical architecture, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). The Content and the Marks are provided on or through the Services "AS IS" for your internal and operational commercial use.
Your use of our Services: Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable, and strictly limited license to access the Services and use the automation dashboard according to the contracted plan. No part of the Services, Content, or Marks may be copied, reproduced, aggregated, republished, sold, licensed, or exploited for reverse engineering or commercial competition purposes without our express prior written permission.
By using the Services, you represent and warrant that:
As a user of the Services, you agree not to:
The platform operates as a private integration environment. The data trafficked within the automation flows belongs strictly to the User. If you send feedbacks, improvement suggestions, or ideas for new connectors for the platform, you agree that we can use and share these comments for any purpose, without restriction and without obligation of financial compensation.
Vertci acts exclusively as an intermediary layer of technical execution and data transport logic. You grant the platform the technical right to access, temporarily store, process, and transmit the data flows configured by you to the strict extent necessary for the execution of the "Bridge" automations. We do not claim any ownership rights over the data operated by the user.
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal and technical action against anyone who, in our sole discretion, violates the law or these Legal Terms, including immediate suspension of the execution of flows that threaten server stability; (3) refuse or limit the availability of executions that overload the ecosystem.
These Legal Terms shall remain in full force and effect while you use the Services or maintain an active subscription. We reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the services to any account that violates the acceptable use guidelines, reverse engineering, or financial default.
We reserve the right to change, modify, or remove the contents of the Services at any time, for technical updating and product improvement purposes. We cannot guarantee the Services will be available 100% of the time without interruptions. We may experience hardware, software, or other cloud provider problems, resulting in technical downtime windows. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services originated in third-party APIs integrated into your flow.
These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the Federative Republic of Brazil.
Informal Negotiations: To expedite resolution and control the cost of any dispute or claim, the Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating litigation.
Litigation: Any dispute arising out of or related to these Legal Terms that cannot be resolved through informal negotiation shall be subject to the exclusive jurisdiction of the competent courts of Brazil, electing the forum of the Company's headquarters to resolve any disputes, with the parties waiving any other forum however privileged it may be.
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including pricing, API documentation, and plan descriptions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
VERTCI HAS NO MANAGEMENT, CONTROL OR RESPONSIBILITY OVER THE STABILITY, AVAILABILITY, SECURITY OR DOCUMENTATION CHANGES OF THE EXTERNAL APPLICATIONS AND APIS CONNECTED TO THE PLATFORM BY THE CONTRACTING PARTY.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF OPERATIONAL DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR FAILURE IN THE EXECUTION OF AUTOMATED FLOWS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING. ANY CLAIM MUST BE INITIATED WITHIN A MAXIMUM PERIOD OF TWELVE (12) MONTHS AFTER THE GENERATING FACT, UNDER PENALTY OF FORFEITURE OF THE RIGHT.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) technical misuse of the Services; (2) breach of these Legal Terms; or (3) violation of third-party API terms of service caused by requests configured in your account.
We will maintain certain technical data that you transmit to the Services for the purpose of managing the performance of the platform and execution audit logs. Although we perform regular routine backups of data, you are solely responsible for the API keys, access tokens, and logical configurations you structure.
Visiting the platform, sending us support emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the platform, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE PLATFORM.
These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.
In order to resolve operational questions, open technical tickets, or receive further information regarding the Terms of Use of the Services, please contact us via our official support channel:
Email: contato@vertci.com